Connect to Tech at Ruils provides a home visit IT support service for adults living in the London Borough of Richmond. Their ‘Support in Your Home’ service is for people that are disabled, have mental ill health or a long-term health condition and are unable to leave their home, or have caring responsibilities.

A range of Tech Support

They can offer a range of support to use all the features of your phones, smart watches, laptops, tablets and smart speakers including:

  • Initial set up on your device
  • Email set up and practical tips
  • Connecting with people using video calls (What’s App, Zoom, etc)
  • Installing and using apps (NHS app, BBC sounds, Audible, Bus Times, Uber – general eating and transport app, sleep and relaxation apps etc)
  • Smart Phone Accessibility features and accessibility apps
  • Social Media (Facebook, Instagram, Twitter) and YouTube
  • Internet Shopping – Supermarket shopping, Paypal, Ebay, Amazon
  • Internet Banking
  • Supporting you to troubleshoot issues

Device loan or help to buy

If you are interested in loaning or buying a device and don’t know what will suit your needs they can help.

Devices they can help with include: smart watches, laptops, tablets and smart speakers. 

You can:

  • borrow a device to try it out for a period of time
  • tell them about a device you want to try and they can help with the set up, and if it suits your needs, help you to purchase it after the trial period. 

Email [email protected] or call 020 8831 6088.